Technology Specialists
Based in Sydney, Australia
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For Local Businesses
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Our Services For Local Businesses

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About Us
Our Services
Supported Technologies
How We Work
Tailor-made Solutions
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About Us

At Jiffi, we're experts in providing advice and guidance for local businesses. We help companies improve their day-to-day operations, make work processes smoother, and introduce creative solutions. What sets us apart is our wide experience with different software tools and products. We use our know-how in the industry and tech smarts to connect the pieces and make your business run more efficiently.

Our Services

Our unique services are created to suit the individual needs of each business, helping them reach their full potential and achieve their growth goals.

Crafting Your Strategy Together

Collaborative Engagement

We work closely with you to understand your business's current challenges and future aspirations. By identifying your pain points and linking your operations with your goals, we shape a strategic vision and map out a path for growth.

Finding and Setting Up the Right Tools

Detailed Analysis & Deployment

Our team looks closely at your business needs to suggest and put in place the right technology, systems, and hardware. We manage the change from old to new tools and ensure seamless integration with your existing systems.

Comprehensive Onboarding Plans

Collaborative Onboarding Plan

This hands-on approach involves you in every step of the onboarding process, from system setup to integration. It includes tailored training sessions to ensure you have a deep understanding of your systems. Perfect for businesses that like a hands-on learning experience.

Full-Service Onboarding Plan

We take care of everything from start to finish. While we manage the technical details, we make sure your team is fully trained and comfortable with the new tools. Ideal for businesses that want to focus on their core operations, while ensuring their team is ready to use the new systems effectively.

Full Account Reviews and Audits

Discovery & Optimisation

Starting with a discovery session to understand your goals and challenges, our experts carry out audits and give insights to make the most of your technical assets. We help with configuration and share best practices.

Training Your Team, Virtual or In-person

Customised Training Options, Online or Face-to-face - Personalised Learning

We offer online or face-to-face training sessions designed around your needs, giving your team the skills to use new tools and systems effectively.

Ongoing Support Options

Tailored assistance with varied plans, ensuring you receive the right level of support and resources.

Access to Specialist Services

Extended Expertise

Broaden your capabilities with our network of experts in areas ranging from web development and marketing, to engineering and beyond.

Solving Problems and Creating Solutions

Tailor-Made Solutions

We know that every business faces its own unique challenges. Our problem-solving service is designed to find the right technology or create custom solutions to help you overcome these hurdles.

Supported Technologies

We either deploy, offer support for, or possess comprehensive knowledge of these tools.

Business Intelligence

Human Resourcing

In-venue / Online Ordering

Learning Management System

Loyalty Software

Payroll / Accounting

Pickup & Delivery

Point of Sale

Reservation Software

Workforce Management

Aircall

Articulate

Asana

BambooHR

Basecamp

Bepoz

Bopple

Camtasia

Chewzie

ClevaQ

CloudPayroll

Confluence

CultureAmp

Delighted

Deliverect

Deputy

Dialpad

Doordash

Doshii

EdApp

Flare

GiveX

Google Analytics

Hubspot

Hungry Hungry

IFTTT

Ignition

Impos

InfinetCloud

Intercom

Jira Projects

Jira Service

KeyPay

Kimble

Kona

Lattice

Lightspeed

Litmos

Lucid Charts

MYOB

Marketo

Marsello

Me&u

Miro

Mixpanel

MyYum

NowBookIt

OrderMate

Peiso

Pendo

Predelo

Quickbooks

Redcat

Resy

Revel

Salesforce

Seismic

ServiceM8

Sevenrooms

Shopify

Slack

Square

SurveyMonkey

Tableau

Tally

Tenzo

Trello

Typeform

Uber Eats

Upwork

Vitally

WageEasy

WalkMe

Whimsical

Workato

Xero

Zapier

Zendesk

monday.com

tray.io

How We Work

We offer a standard service and a service to solve challenging problems with tailored solutions.

1

We break bread

We meet with you and your team to discuss your current pain points and vision for the future of your business.

2

We build a plan

We create a plan that includes the tools, systems, and hardware we believe will help you achieve your goals, along with associated costs.

3

We seek your approval

We present the plan to you for sign off, detailing one-off costs, ongoing support costs, and other related expenses.

4

We get to work

We either work with you or handle the implementation of the new tools, which may include transitioning from old ones.

5

We train your team

We provide custom training for you and your team to master the new tools.

6

We fine tune, proactively

We offer follow-up support to tweak your systems and ensure everything runs smoothly.

7

We stand by you, supporting you

We stay with you on your journey, providing continuous guidance and support.

Tailor-made Solutions

1

We identify and analyse

We begin by meeting with your team to discuss the specific challenge or roadblock your business is facing. We listen carefully and gather all the necessary information to understand what you are looking to solve.

2

We research if there is already a solution

Our team of experts conduct thorough research to identify possible technologies or software solutions that could address your challenge. We critically evaluate the compatibility of each option with your existing systems.

3

(If Necessary) We design a custom solution

If our research reveals that no existing technology can effectively address your issue, we collaborate with you to design a custom solution. Our focus is to craft a solution that is tailor-made to your business needs.

4

We seek your approval

We present the devised plan to you for validation and sign-off, including details of one-off costs, recurring support charges, and other related expenses.

5

We get to work

Once we have identified the most suitable technology or scoped a custom solution, we work with you to implement it within your business, keeping disruption to your operations at a minimum.

6

We train your team

We conduct thorough training sessions for you and your staff, enabling you to optimally utilise the new technology or custom solution.

7

We stand by you, supporting you

We continuously monitor the effectiveness of the implemented solutions and work with you to make improvements as needed.

Say goodbye to tech headaches.

Get started on a simpler, stress-free tech journey. Connect with us today.
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