Commonly asked question archive

They diagnose inefficiencies inside your tech stack, remove manual work, streamline your tools, integrate your systems, and build automated workflows that reduce operational strain.

Start with structure. Tidy up your document and file management, align your chat and collaboration spaces, set clear naming conventions, automate repetitive tasks, and configure your identity and access management platform for secure, consistent sign-ins. A usage audit will show exactly where time, licensing, and effort are being wasted.

Workflow automation is usually a single process inside a single tool. Enterprise automation connects multiple tools, platforms, and teams, creating end to end automation across your entire tech stack.

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We identify repeatable steps, map the workflow, find the system touch points, and configure automations within the tools you already own. This includes triggers, conditional workflows, data syncs, and multi-platform actions.

It is the practice of mapping, integrating, and automating the everyday workflows inside your core business tools. It removes manual effort and builds consistency across systems like M365, Google Workspace, ClickUp, Atlassian suite, and HR platforms.

It starts with an audit.

Clarity comes before change.

Manual data entry, inconsistent outputs, systems that do not communicate, unreliable reporting, duplicated work, and teams that rely on spreadsheets to fix gaps.

By tracing the real flow of work, documenting processes visually, assessing tools, reviewing data movement, and isolating bottlenecks.

Discovery interviews, workflow mapping, tech stack analysis, data integrity checks, and a practical improvement roadmap.

We uncover inefficiencies, map your processes, analyse your tech stack, remove friction, and give you a clear plan to improve business performance. In short, we create alignment between your people, tools, and workflows.

A full-time CTO costs upwards of $350k. Jiffi provides that same level of expertise for a fraction of the cost, scaled to exactly what you need. Whether that's a few days a month or a specific project duration.

IT Consultants and MSPs typically focus on hardware, security, and "keeping the lights on." We focus on business operations. How your teams work, how data flows, and how to automate processes for growth.

We act as your strategic partner. We audit your business, design your technology roadmap, select the right software, and oversee the implementation. We ensure your technology drives profit, not just cost.

Stop letting manual processes slow you down.

Book a free, no obligation Clarity Call. We will unpack your biggest HR tech frustration and give you an actionable plan to fix it.

We design the structure, configure the settings, build workflows, migrate data, integrate payroll, and train your team. You get a clean, scalable People Ops function that grows with you.

If you are doing too much manually or your HR tools do not talk to each other, an hris consultant brings the clarity and technical capability to fix it.

An HR manager focuses on people and internal processes. An hris implementation services specialist focuses on the systems, data, and workflows that power HR. We support HR managers by giving them the infrastructure to work efficiently.

We help businesses design, implement, and optimise HR technology. At Jiffi, that means mapping your employee lifecycle, removing manual steps, configuring your HRIS, integrating payroll, and building automated workflows that save time.

While Jiffi doesn’t provide legal advice, we can help ensure your systems capture and store the data you need for compliance record keeping. From custom reports to automated data flows, we make sure your tools are set up to support accurate records that are easy to access if you’re ever audited.

Yes! The team at Jiffi collectively has over 50 years’ experience in workforce management consulting, configuring and testing with clients to ensure their payroll runs as expected, including customising standard award payments and accommodating bespoke employee agreements.

The team at Jiffi is well versed in setting up business metrics so you can schedule effectively. Whether you have foot traffic data, sales metrics, or other forecast inputs, Jiffi can help implement and train your teams to make the most of workforce management tools.

Through secure integrations and automation with proven integration methods such as direct API, flat file & SFTP builds. Jiffi builds connections that sync data between scheduling, payroll, and POS platforms to reduce double-handling and manual work.

Yes! Jiffi can set up the right automations and award calculations to ensure you're getting the right output you would expect. We don’t give legal advice but we are the tech experts and have worked with dozens of complex award & custom EA calculations previously.

Most clients see the savings outweigh the investment fast. One automation can reclaim dozens of hours every month.

A workforce management consultant helps businesses simplify rostering, automate timesheets, and connect their workforce systems. At Jiffi, we do this hands-on, configuring and integrating your tech so it works as intended.

No. Mid-sized businesses usually feel the pain hardest, and get the fastest wins.

By cutting admin and errors, it frees your team for high-value work and strategic projects.

By integrating your tech stack properly, removing manual workarounds, and establishing reliable data flows.

We hunt down the repetitive tasks wasting your time and replace them with smart, automated workflows.

Common strategies include accurate demand forecasting, clean data governance, integrated systems, and quality warehouse processes.

You need a single source of truth, clear processes, and integrated systems.

We combine structured discovery with hands-on facilitation. That means process mapping, bottleneck analysis, and live collaboration with your key stakeholders to uncover what's slowing you down.

This usually requires diagnosing the sync logic, mapping product data correctly, and fixing mismatched workflows.

Supply chain optimisation improves the processes, tech, and data that move your products from supplier to customer.

Business strategy sets the destination. Operational efficiency is how you get there faster, cheaper, and with fewer headaches.

By mapping the actual flow of work, not the assumed one. Our workshops use business process mapping services and data-driven observation to reveal the choke points in real time.

People, processes, and technology. The sweet spot is where all three align to reduce waste, increase visibility, and scale effectively.

They identify inefficiencies, map out your business processes, and design a roadmap that aligns people, systems, and strategy to drive sustainable growth.

Yep. We stick around to ensure adoption, performance, and team confidence.

We use a phased approach and parallel testing so you cut over with confidence and zero disruption.

Workshops, audits, dependency mapping, and a detailed roadmap so every step is clear.

Through validation, testing, and risk mitigation at every stage. Data integrity is non-negotiable.

Migration = moving from one system to another. Integration = making multiple systems talk. Most projects need both.

Audit and discovery, roadmap & design, implementation, training and optimisation.

Through application modernisation services, cloud migration, and consolidation into platforms that integrate cleanly.

It’s a lean, integrated set of tools that share data, scale with growth, and support automation instead of blocking it.

We audit your stack, design a roadmap, implement integrations, and train your team.

Because outdated legacy systems drain productivity, increase costs, and block growth.

It depends on your setup. A payroll compliance audit can take a few days, while a full payroll system implementation or migration might run a few weeks. Either way, we plan, test, and launch in a way that keeps your pay cycles running smoothly throughout.

We help operations-heavy businesses where payroll risk is highest like hospitality, healthcare, retail, logistics, and professional services. If you have variable hours, multiple awards, or casual staff, our compliance frameworks are built for you.

If you’re unsure, it probably isn’t. Common red flags include manual workarounds, inconsistent award setups, or data that doesn’t match across systems.

Our team identifies the gaps that could cause compliance issues before the Fair Work Ombudsman does.

Yes, that’s our specialty. We handle payroll and WFM integrations so your platforms actually talk to each other. Whether you’re using Deputy, KeyPay, or something custom, we’ll make sure rosters, timesheets, and payroll all sync perfectly.

Lower cost-to-serve, loyal customers, happier teams, and retention you can measure.

By cutting handoffs, automating triage, centralising support, and giving agents full context.

We cover everything from system setup to compliance audits. That means configuring awards correctly, syncing timesheets and rosters, automating pay rules, and making sure your data flows cleanly between tools like Deputy, Xero, MYOB, or KeyPay.

You end up with a payroll process that’s accurate, compliant, and easy to run.

We tell you when AI isn’t the answer. We only implement where it drives measurable ROI.

Saved hours, faster decision-making, cleaner data, and workflows that finally feel effortless.

Start with a health check. Fix your SLAs, streamline workflows, build a knowledge base, and automate the boring stuff.

Not when you focus on one high-impact use case at a time. We deliver tangible ROI within weeks, not years.

We centralise how your team gets support, streamline workflows, implement the right tech, and coach your team so it sticks.

That’s usually because they weren’t built around your workflow. We integrate AI where your people actually work, not in yet another tab.